Privacy Policy

Momentum Rehab and Performance Last updated: [DATE]

Who we are

Momentum Rehab and Performance is a mobile sports rehabilitation and performance service operated by Joe Culligan ("we", "us", "our"), covering the Bristol & Bath area.

Data controller: Joe Culligan, trading as Momentum Rehab and Performance Registered address: [INSERT GEOGRAPHIC ADDRESS — required by law, doesn't have to be a home address if he sets up a registered/business address] Contact email: [INSERT EMAIL] Contact phone: [INSERT PHONE] ICO registration number: [INSERT ONCE REGISTERED]

What information we collect

We only collect personal information when you book an appointment with us. This is:

  • Your name

  • Your email address

  • Your phone number

We do not collect any other personal information, and we do not use tracking or marketing cookies to build a profile of you.

Why we collect it

We use your name, email, and phone number solely to:

  • Arrange and confirm your appointment

  • Contact you about scheduling changes, cancellations, or rearrangements

  • Communicate with you about your treatment or session

We do not use your information for marketing. We do not hold a marketing list, and we will never send you promotional emails or texts without your separate, explicit consent.

How we store your information

Your information is held securely within our booking and clinical records system, which is password-protected and accessible only to Joe Culligan. We do not store your information in spreadsheets, shared drives, or any other unsecured location.

Who we share it with

We do not share your personal information with any third party. Your details are used only by Joe Culligan, for the purpose of arranging and delivering your appointment.

The only exception is where we are required to disclose information by law (for example, to a regulatory body or law enforcement), or where it's necessary to protect someone's immediate safety.

How long we keep it

We retain your information for as long as necessary to provide our services and to meet our professional and legal record-keeping obligations.

Your rights

Under UK GDPR, you have the right to:

  • Ask what personal information we hold about you

  • Ask us to correct any inaccurate information

  • Ask us to delete your information (subject to our legal/professional record-keeping obligations)

  • Ask us to restrict how we use your information

  • Object to how we use your information

  • Ask for your information in a portable format

To exercise any of these rights, contact us at joseph@momentumrp.com

If you're unhappy with how we've handled your information, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website may use essential cookies required for the site to function correctly.

We do not use cookies for advertising or to track you across other websites.

Changes to this policy

We may update this policy from time to time, for example as our booking system or data practices change. The most recent version will always be available on this page.

Contact us

If you have any questions about this policy or how we handle your information, contact us at [INSERT EMAIL] or [INSERT PHONE].